Crafted with precision, our products at ATX Textile are made from high-quality materials to ensure durability and a luxurious feel. Each item is designed to stand the test of time, providing you with enduring comfort.
Non-customized products are eligible for return within 30 days from the date of purchase. Unfortunately, we cannot accept returns for customized or personalized items unless they arrive damaged or defective.
To initiate a return, contact our customer support team at sales@atxtextile.com within the specified return period. Provide your order number, a brief explanation of the reason for the return, and any relevant photos in case of damage or defects.
Returned items must be in their original condition, unworn, unused, and with all original tags and packaging. Customers are responsible for return shipping costs unless the return is due to an error on our part or if the item is damaged or defective.
Customers are responsible for return shipping costs unless the return is due to an error on our part or if the item is damaged or defective.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.